FAQ

Frequently Asked Questions

Ordering & Delivery

Are Public Prep sweaters made to order?

Yes. Public Prep knitwear is made to order after your purchase is placed rather than held as traditional ready-to-ship inventory.

This made-to-order approach applies to many Public Prep sweaters, jacquard knits, and coordinating dog sweaters. Your estimated delivery window is shown during the ordering process so you can review timing before completing your purchase.

When will my Public Prep order arrive?

Delivery timing depends on the product, production schedule, and shipping destination.

Your estimated delivery window is shown during the ordering process. Once your order has been produced and shipped, tracking information will be provided when available.

If you are ordering a sweater for a holiday, event, school gathering, alumni event, or other specific date, please review the delivery estimate shown at checkout before placing your order.

Will I receive tracking for my order?

Yes, when tracking is available for your selected fulfillment method, you’ll receive tracking information once your Public Prep order ships.

Sweater Sizing & Fit

How does Public Prep knitwear fit?

Fit varies by style. Each Public Prep sweater product page includes a fit description, size information, and available garment measurements to help you choose the right size.

Relaxed Fit
Designed with extra ease through the body for a roomier, more relaxed sweater fit. Choose your usual size for the intended silhouette, or consider sizing down for a closer fit.

Classic Fit
Designed for a comfortable, balanced fit that is neither especially loose nor fitted. Choose your usual size.

Straight Fit
Designed with a clean, relatively straight silhouette through the body. Choose your usual size unless the individual sweater product page recommends otherwise.

Unisex Fit
Designed using a shared size range rather than separate men’s and women’s sizing. Review the garment measurements on the product page to select the fit you prefer.

For the most accurate sizing guidance, use the fit notes and measurements on the individual product page.

Are Public Prep sweaters true to size?

When a Public Prep sweater is described as true to size, it is designed to fit as expected for its stated size without requiring most customers to size up or down.

If you prefer a more fitted or oversized sweater look, compare the product measurements with a garment you already own.

What sizes are available?

Available sizes vary by garment. Many Public Prep knitwear styles are offered across an extended size range.

The current size options for each sweater are displayed directly on its product page.

Should I size up or down in a Public Prep sweater?

For most styles, your usual size is the best starting point.

  • Relaxed Fit: choose your usual size for a roomier fit or consider sizing down for a closer fit.

  • Classic Fit: choose your usual size.

  • Straight Fit: choose your usual size for the intended silhouette.

  • Unisex Fit: review the garment measurements carefully to choose your preferred fit.

Product-specific measurements should always take priority over general sweater sizing guidance.

How do I choose a dog sweater size?

Use the dog sweater sizing information provided on the product page and compare it with your dog’s measurements.

For the best fit, measure your dog rather than selecting a dog sweater size based only on breed.

Matching Dog Sweaters & Packmates

What is a Public Prep Packmates set?

Packmates pairs a Public Prep knit sweater with a coordinating dog sweater in the same colorway.

You select your apparel size and your dog’s sweater size independently as part of the same matching set.

What is included in a Packmates matching sweater set?

Each Packmates set includes:

  • One Public Prep knit for you

  • One coordinating Public Prep dog sweater

The individual Packmates product page identifies the specific human sweater included in each set.

Do my sweater size and my dog’s sweater size have to match?

No. Your apparel size and your dog’s sweater size are selected independently.

Can I buy a Public Prep dog sweater separately?

Yes, when a coordinating dog sweater is offered individually, it can be purchased from the Dog Sweaters collection without purchasing a full Packmates set.

Materials & Construction

What are Public Prep sweaters made from?

Material composition is listed on each individual Public Prep sweater product page.

Many Public Prep jacquard sweaters are made from a 55% cotton and 45% polyester blend and feature a substantial 450 g/m² knit construction.

Because materials and construction can vary by style, the product page should be treated as the definitive source for each garment.

What does 450 g/m² mean in knitwear?

Fabric weight helps describe how substantial a textile feels.

A 450 g/m² knit has more weight and structure than a lightweight sweater knit, contributing to the substantial hand, structure, and drape of many Public Prep pieces.

Are Public Prep sweater designs printed or knitted?

Public Prep jacquard sweater designs are fully knitted rather than simply printed onto the surface of a finished garment.

The artwork and pattern are incorporated into the knit construction itself. Specific construction information is listed on each product page.

How should I care for my Public Prep sweater?

Follow the care instructions provided for your specific garment.

Care requirements may vary depending on the yarn, knit construction, and individual Public Prep product.

Custom & Group Orders

Does Public Prep offer custom group orders?

Yes. Pu